Like any other metropolis, Black Rock City has essential infrastructure and community services.

NOTE: Don’t ship packages to the Burning Man office in Gerlach. Burning Man has no way to deliver UPS and FedEx packages to participants on the playa. Any participant packages sent to the Gerlach Burning Man office will not be accepted and will be returned.

Ice Sales

Ice is sold at Arctica in Center Camp, and in the 3:00 and 9:00 plazas, now on Genuflect. During the event, Monday to Saturday hours are 9 am to 6 pm, Sunday noon to 6 pm and Exodus Monday in Center Camp only from 9 am to noon. Ice is available in crushed or blocks for $4/bag. Pre-event, ice is available at Center Camp Arctica. Hours are Thursday through Sunday from noon to 6 pm. New this year: pre-event ice is available at Ice 9 on Saturday and Sunday from noon to 6 pm.

Information

Playa Info in Center Camp is staffed by knowledgeable volunteers ready to answer your questions 9 am to 6 pm, unless otherwise posted. You can use the Playa Info Directory 24/7 to register yourself and your camp location and look up friends, or find and post Theme Camp locations, event schedules, rideshares, services, and information. Note: there is no Internet access. Playa Info’s large BRC map shows public Theme Camp locations, and bulletin boards are available for posting events, messages and general information.

Earth Guardians

Earth Guardians inspire Burners to embrace Leave No Trace and live more sustainably on and off the playa. If you have questions about sustainable camping or the Black Rock National Conservation Area, visit Earth Guardians on the Esplanade or check out their website at www.earthguardians.net.

Law Enforcement

Bureau of Land Management Rangers and Special Agents, and Pershing County Sheriff’s Deputies are on site to serve the community by enforcing local, state and federal laws.

Crisis Intervention Services

Black Rock City can be a hyper-stimulating place. If you’re feeling overwhelmed, trained counselors from the Zendo Project and the Sanctuary team of the Black Rock Rangers are there to take care of you. If it’s a crisis, the ESD’s Crisis Intervention team is there, too. The Zendo facilities are entirely run by participants and are near 5:15 and Awe Street.

BMIR 94.5 FM

Burning Man Information Radio (BMIR) 94.5 FM broadcasts travel, emergency and general information and community programming 24 hours a day. BMIR will also be available on mobile devices via iHeartRadio.com, providing traffic reports at the top of the hour during entry and Exodus. Stop by BMIR between 12 pm and 4 pm daily to record promos for your events and happenings… tell the city what you’re up to!

Emergency Medical Services

As a member of a community built on self-reliance, YOU are responsible for your own health and basic first aid. We can’t stress this enough — bring your own first aid kid and medications, stay hydrated, and act responsibly. Please don’t overwhelm our medical staff with minor complaints and requests for over-the-counter supplies or medication. However, if you or someone you know (or encounter) requires medical assistance, you may contact an Emergency Services Department volunteer or a Black Rock Ranger, or visit one of our six Medical Stations. Stations are located at 5:15 and Esplanade and behind the 3:00 and 9:00 Plazas. We will also have three smaller satellite stations behind the 4:30 and 7:30 Plazas on H, and between the Temple and the Man. All are easily identified by a large lit red cross. Trained emergency medical personnel are on duty 24 hours a day.

Burning Man 365 Days a Year

Burning Man Project is a nonprofit organization dedicated to encouraging civic participation, creative self-expression and collaboration. It does so by supporting and nurturing Burners around the world who want to engage in a host of initiatives and projects inspired by the 10 Principles. To learn more about Burning Man Project, Burners Without Borders, Black Rock Labs, and the Burning Man Regional Network, or to get involved with year-round and worldwide efforts, visit Everywhere/ARTery Pavilion near 6:20 on the Esplanade and/or burningman.org.

Volunteering

Volunteering is a great way to step up your participation, and there are ample opportunities to get involved. Visit the V-Spot in the Center Camp Portal to learn more.

Press & Media

Any commercial, editorial, or otherwise non-personal use of photos, video or sound recordings is not permitted without written permission from Burning Man. All media professionals with intent to distribute content publicly (including art galleries, publications, or non-personal blogs) must register as professional media prior to the event and check in at Media Mecca. Participants sharing images for personal use are not required to register, but still must be adhere to the Photo & Video Rights & Responsibilities. It is your responsibility to ASK for consent before taking someone’s picture. Questions? Visit Media Mecca at Center Camp, burningman.org/press or write pressatburningmandotorg  (pressatburningmandotorg)   for more info.

Lost & Found

Mark your possessions, especially your cell phone, with your name, phone number, email address and camp location. Take a picture of your contact info and leave the image on your camera or cell phone. If you find something in Black Rock City, bring it to Lost & Found at Playa Info. Lost & Found does not accept found bikes! Please leave them where you found them. After the event, whether you have lost or found something, email lostandfoundatburningmandotorg  (lostandfoundatburningmandotorg)  .

Center Camp Café

The Café is our community gathering space. Coffee, tea and other nonalcoholic beverages are available for purchase, and your fellow citizens provide a wide variety of on-stage entertainment. It’s always a bustling place, 24 hours a day!

Airport & Pilot Policies

BRC operates a temporary private airport (FAA identifier 88NV) at the southernmost point of the pentagon fence, accessed from the city at 5:00 and L. Any piloted aircraft flying to BRC, even if unpowered, must land at this Airport. All pilots must pre-register at airport.burningman.org, which contains valuable information for passengers as well as pilots. All participants must have a ticket and pay the $60 per person passenger fee. Will Call tickets can be picked up at the Airport between 7 am and 7 pm through 1 pm Saturday 9/2.

Burn Gardens

Metal platforms for burning wood are located at Esplanade and 3:00, 6:00, and 9:00. From Sunday, September 3 at 10 am through Tuesday, September 5, each Burn Garden location will be available for wood burning as well as donations of new and unused lumber. Wood only! No burning of cardboard, paper, compost, recycling or trash will be accepted. Burning toxic and/or synthetic materials such as couches, stuffed furniture, rugs, PVC pipes, etc. is prohibited by law. Burn Garden attendants will be on hand to support your wood burning needs.

Telephone Service

In the interest of Immediacy (see the 10 Principles), cellphone use is highly discouraged in BRC. Luckily they don’t really work out there anyway. Limited cell service and public telephones are available in the town of Gerlach, 12 miles away.

Recycle Camp

Pre-crush and sort your empty ALUMINUM cans into a mesh bag (so they dry out!), then bring them to Recycle Camp between 9 am and 5 pm, Monday through Sunday, directly behind the Center Camp Café at 6:00. Come ride the CRUSHINATOR: our juicy, state of the ART bicycle-powered aluminum can crushing machine. Come by early (don’t wait until the last day!), come by often (we have great fun!), but by all means come before 5 pm Sunday, or you’ll have to pack them out yourself. No plastic, tin, or steel please. All proceeds are donated to the Gerlach Schools.

In and Out Fee

Casual traffic in and out of BRC is strongly discouraged. Participants who leave and return by private automobile are required to pay a $20 per person fee and have their ticket stubs on them.

Carpooling

Looking for transportation to the event? Consider car- pooling and ride-sharing. Carpooling is a great option for those with extra vehicle space and is also an easy way to share costs. Burner Express buses come from Reno and San Francisco directly to the playa. Visit burningman.org/travel.